We recognise that buying a mirror or cabinet for your bathroom is a considered purchase and involves a financial outlay. We want you to be comfortable with the reliability of both the product and the company behind the product. For extra reassurance HiB guarantee that the silver coating of the mirror or cabinet will not deteriorate within the first 5 years. All electrical components are covered by our standard 2 year guarantee.

Terms and Conditions

HiB will guarantee the mirror or cabinet providing it has been used correctly.

  • Used only in a domestic environment.
  • Must be installed according to the supplied Fitting Instructions
  • Care instructions are adhered to.
  • Applies to all mirrors and cabinets purchased after Jan 2017.

If you need to make a claim please contact the store where you purchased the HiB mirror or cabinet from.

Product Support can be contacted during normal office hours on 020 8441 0352 or email Product Support at productsupport@hib.co.uk
If we cannot repair your item, we’ll replace it with the same item or an item of equivalent specification.
Accidental damage is not covered under the terms of the guarantee.